Thu, June 13, 2024

Turkish Airlines wins APEX World Class Award again

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KATHMANDU: Turkish Airlines received APEX World Class and 2023 Five Star Global Airline awards with its service standard from APEX (Airline Passenger Experience Association) — one of the world’s most trusted and prominent aviation organisations. During the Official Airline Ratings of APEX, passengers rated over a million flights of almost 600 airlines around the world for the results. Turkish Airlines received the APEX World Class award for the second time in a row with the independent reviews conducted by APEX with the consultancy of YATES+ on the criteria of safety and well-being, sustainability, service and guest experience. On the awards, Turkish Airlines Chairman of the Board and the Executive Committee, Prof Dr Ahmet Bolat stated, “We are proud to receive APEX World Class Award on the APEX Official Airline Ratings for the second time this year. As only 8 airlines were deemed worthy of this award throughout the globe, it shows the significance of our achievement. Also, we are pleased to be named Five Star Global Airline for the sixth year in a row. We will continue to shape and enrich our services in accordance with the expectations and satisfaction of our guests in the framework of safety and sustainability.” Organised for the second time and given to a very limited number of airlines, APEX World Class Award was only given to eight airlines this year. Flying to more countries than any other airline, the flag carrier was also chosen as a Five Star Global Airline for the sixth time this year with the passenger evaluations. The award ceremony was held during APEX/IFSA EXPO in Long Beach, California in the United States on October 26. Established in 1933 with a fleet of five aircraft, Star Alliance member Turkish Airlines has a fleet of 390 (passenger and cargo) aircraft flying to 340 worldwide destinations — 287 international and 53 domestic — in 129 countries. The Star Alliance network was established in 1997 as the first truly global airline alliance, based on a customer value proposition of global reach, worldwide recognition and seamless service. Since its inception, it has offered the largest and most comprehensive airline network, with a focus on improving customer experience across the Alliance journey. READ ALSO:
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MAY 2024

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