SparrowSMS recognised as Meta Tech Provider; launches WhatsApp Business platform in Nepal
KATHMANDU: SparrowSMS, a flagship product of Janaki Technology, has been officially recognised as a Meta Tech Provider. The company has also launched a dedicated WhatsApp Business Messaging Platform in Nepal.
As an authorised Meta Tech Provider, SparrowSMS now enables direct embedded sign-up with Meta, simplifying and localising the onboarding process for the WhatsApp API and allowing businesses of all sizes to start using WhatsApp Business messaging without technical complexity.
The platform includes WhatsApp embedded sign-up for seamless account creation, blue tick verification to strengthen brand trust, bulk WhatsApp broadcasts for instant customer outreach, and detailed campaign analytics and retargeting to optimise communication performance. It also offers multi‑agent live chat for real‑time engagement and a no‑code chat‑flow builder to enable automated, personalised interactions without technical expertise.
“Our direct Meta API‑powered WhatsApp service makes customer communication more effective, reliable, and accessible for every business, from retail shops to large enterprises. It simplifies engagement and helps companies build stronger relationships with their customers,” said CEO Manoj Thapa.
With more than a decade of industry experience, SparrowSMS serves government agencies, financial institutions, educational organisations and private enterprises across Nepal. The company says the new WhatsApp platform will enhance customer experience, support automation, and help brands improve engagement and retention across the customer journey.
