Xiaomi opens authorised service centre in Lahan, Siraha

KATHMANDU: Xiaomi has strengthened its presence in Nepal by opening a dedicated service centre in Lahan Chowk, Siraha district, the company said on Monday.

The new facility, operated by Teledirect, a subsidiary of Ramesh Corp, will provide after‑sales support for Xiaomi products, including mobile phones, smart wearables such as fitness trackers and smartwatches, audio devices including earbuds and headphones, and various IoT gadgets, company officials said.

To mark the launch, the centre is offering promotional benefits for the first month, including complimentary device servicing and software updates across all product categories. Repairs and components not covered under warranty will be available at a 25% reduced rate, with service fees for such parts waived.

A representative from Xiaomi Nepal said, “Bringing authorised Xiaomi support to Lahan, Siraha is an exciting milestone for us. Beyond just mobile phones, we are equipped to handle the increasingly popular wearable and audio devices that our customers use daily. Our partnership with Teledirect positions us to deliver superior service coverage and quality throughout the region.”

Teledirect has been appointed Xiaomi’s authorised service provider across Nepal, and the company said the Lahan centre is staffed by trained technicians capable of handling everything from basic maintenance to complex technical repairs in line with manufacturer specifications.

Local Xiaomi device owners can now access expert assistance and guidance at the new centre in Lahan Chowk.