Since the late 70s, the burgeoning number of restaurants has had a strong presence on the city’s food map. With the growing dining culture, B360 spoke with some of the capital’s ace restaurateurs on their business, challenges and success mantra. Excerpts:
Located on the premises of the lush Garden of Dreams, Kaiser Café is synonymous with European food. The light and serene atmosphere surrounding the neo-classical garden along with the architecture lends the place a particular European feel. We spoke with Basu Dev Pandey, the F&B Manager.
What is the story behind Kaiser Cafe?
Set against a historical background, the Café inside the garden gives you a chance to travel in the past and soak in the feeling of dining away from the chaotic world. The property is managed by the Dwarika’s Hotel for more than a decade.
In today’s context, is the restaurant business more about experience than the food?
Definitely, the experience counts but the symmetry with the food should be maintained. Despite growing competition from other cafes and those selling the same cuisine in the market, people visit us for a slice of nostalgia.
What are the challenges in terms of surviving in the market and growing business?
The key issue that continues to be a challenge for the café is the immigration of skilled manpower that has led to increased staff turnover. It is unfortunate for Nepal as a nation to have so many skilled individuals leaving the country for better opportunities. Having said that, the Dwarika’s Group has been blessed with a dedicated team whose hard-work reflects in the success of the Kaiser Café.
Observing the food scene over the years, where does Kathmandu stand?
The Kaiser Café has always attracted more foreign clientele. What we have learned over the years is our clientele prefer peaceful ambience. In terms of Kathmandu accepting new things, the burgeoning restaurants introducing new cuisines and the increasing trend of dinning out reveals that Nepali market is indeed accepting new experiences.
What has been your success mantra?
Located amidst this historical garden and use of organic food from our own eco-organic farms as far as possible have been our USP and success mantra for years. We also improve ourselves with every feedback.