MERO STORAGE: SOLUTIONS TO OPTIMISE BUSINESS EFFICIENCY

SAMAY GIRI

Co-founder, Mero Storage

“We were looking at space as a service,” begins Samay Giri, co-founder of Mero Storage, “A flexible storage-based operations where the customer can keep their goods for a specific duration and pay for the service provided.” An ambitious premise to launch in an untapped Nepali market, Giri started Mero Storage in August 2022 with Sajan Sharma.
Primarily catering to businesses within Kathmandu Valley, Mero Storage has expanded beyond simple storage. Their comprehensive suite of services now includes inventory management, order fulfilment, limited delivery, receiving and handling, and meticulous logging of merchandise. Mero Storage safeguards clients’ goods in large quantities, all backed by necessary insurance coverage.

Mero Storage officially provides four key services: business storage, e-commerce storage, document storage, and order fulfilment. Giri says, “We are the responsibility partners for our clients. We will store their goods, pack their orders and deliver on time. The client markets their business and focuses on sales with the time saved by Mero Storage.” This allows proprietors to focus on growth, confident that their inventory is secure.

Mero Storage headquarters is located on the banks of Samakhushi River heading towards Maharajgung. Giri claims the structure is built to be a Class A warehouse. The stipulations to be classified as one include, but are not limited to, subterranean electrical wiring, the absence of water pipes within walls, rigorous pest control, rooftop spikes to prevent bird entry, and (crucial for Nepal) earthquake-resistant construction. Security stands alert around the clock to guard the dual-access doors, and surveillance cameras cover every inch of the warehouse space. The grounds are ample for Mero Storage’s trucks and private vehicles to enter, load, and exit the premises. The warehouse has high ceilings, is temperature controlled, with fire suppressants present at multiple locations and fire safety doors for a rapid exit if required.

“Before clients lease our space,” Giri says, “We have already tested the site to be as secure, safe and easy to access as possible for the client.” Mero Storage is looking to establish more warehouses with similar specifications. His team is scoping commercial land with a strong soil base in strategic locations.

Delivering on this premise after a sizable investment in the land and structure has challenges. E-commerce business owners are unaware that a space provider that fulfills their needs is available in Kathmandu. Giri reports he often finds himself explaining to prospective clients that they are not just leasing space but also subscribing to a service. “To promise timely delivery begins with timely receiving and sorting of the clients’ goods,” mentions Giri. Whether inventory be handed over by the client or offloaded from importers, Mero Storage is responsible from the start.

Merchandise is individually inspected for damages upon arrival. Clients are made aware, with a detailed report, of the percentage of goods that arrive intact and ready for distribution within the first 24 hours. Efficient for the client, this service is also a necessary precursor for profit margin optimisation and order management.

Giri affirms, “With Mero Storage as a storage partner, clients receive peace of mind. We handle expiry, returns, customers refusing delivery, and everything in between.” A wide range of businesses are using Mero Storage to streamline their workflow and reach more customers.

Financial service providers, among others, entrust their documents to Mero Storage’s dedicated facility. By tagging sorted documents by the box, Giri’s sophisticated database and assortment system enables retrieval in hours, not days. After introducing 21st century standards in document handling, Giri shares “We have innovated a database in conjunction to a storage location ID, handled by a dedicated team.” In a spare room at office buildings, documents are susceptible to the climate, fire, pests or time and take up valuable space. Even a minor earthquake can disrupt the index causing disorganisation of calamitous levels. Mero Storage mitigates these risks and saves businesses the hassle of sorting paperwork.

Approaching its third anniversary this August, Mero Storage is focused on future growth. In urban Kathmandu, Giri plans to expand his business’s presence to attract clients from within the valley. Self-storage units with individual compartments for people to store their sundry items for the short or long term and cold storage warehouses catering to businesses involved in agriculture are also currently in the works.

“We are closing in on 20,000-25,000 sq feet of storage space for our clients spread across five warehouses. Moreover, our structures are built to be eco-friendly, user-friendly and sustainable,” reflects the co-founder experiencing exciting growth of his business over the years. “We hope to transform Mero Storage into a household name in South Asia as a dedicated storage provider,” Giri concludes.