HEI begins claims process for Gen‑Z movement damages

KATHMANDU: Himalayan Everest Insurance (HEI) has begun processing compensation claims for properties damaged during the recent Gen‑Z movement protests, the company announced on Thursday.

HEI said it has fast‑tracked payment procedures to accelerate settlements for affected policyholders. Claimants are advised to gather required documentation and visit their nearest HEI branch to file claims.

Rojraj Luitel, Head of Claims Department, said the company is committed to providing seamless service and will work closely with clients to simplify the claims process. HEI added that customers may contact both central and regional offices for assistance.

The company has paid tribute to those who lost their lives during the movement and wished a speedy recovery to the injured.

Meanwhile, customers can contact the head office claims team in Kathmandu through Mithila Bihari Yadav on 9851220558 or by email [email protected], Gehendra Man Dangol on 9701004522 or by email [email protected], Sajana Thapa on 98002326933 or by email [email protected], or Amit Karki on 9851144935 or by email [email protected].

Regional contacts include Niranjan Shrestha for Koshi Province on 9852031702 or by email [email protected], Tarique Akhtar for Madhesh Province on 9701004755 or by email [email protected], Sudarshan Kumar Shrestha for Bagmati Province on 9851049543 or by email [email protected], Shiva Subedi for Gandaki Province on 9701004501 or by email [email protected], Shankar Shrestha for Lumbini Province on 9857031013 or by email [email protected], Yogendra Karki for Karnali Province on 9858074791 or by email [email protected], and Sagar Bam for Sudurpashchim Province on 9801969205 or by email [email protected].

For general enquiries, customers may call the HEI customer service centre on 98511775090 or email [email protected].